Tuesday, March 5, 2013

Unified communications. The way to go.

There are many definitions for unified communications. A basic definition would be “communications integrated to optimize business processes,” but such integration can take many forms, such as:  
Users simply adjusting their habits, Manual integration as defined by procedures and training, Integration of communications into off-the-shelf tools such as Outlook, Notes, BlackBerry, Salesforce.com, And many others, or Purpose-specific integration into customized applications in specific operating departments or in vertical markets such as healthcare.
Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It not only optimizes business processes but also enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies.

Uses of unified communications

Emergencies
Perhaps one of the most appropriate and socially justifiable uses for unified communications is the one displayed by an emergency communication system. In an emergency, the ability to communicate life-saving and damage-mitigating notifications and instructions is arguably very important; and the integrated and wide-ranging scope of unified communications would undoubtedly be a great benefit for emergency related communications.

Every day and Non-Emergency
Unified communications ability could also be very useful for non-emergency communications. The ability to easily communicate seamlessly irrespective of the medium or the component or even geographical limitations would arguably be a godsend for all types of communication.
Now that the basic information about Unified Communications is done with the next logical question that arises is how to implement it.
There are multiple vendors in the market offering a wide range of services related to Unified Communications but one of the bets to make while hiring an IT vendor for this will be to ensure that the respective vendor has industry specific experience and has the capability to provide support for an extended period of time as well.

Enter iCloud24x7 India Pvt.Ltd. which not only has the professional expertise but also the business acumen when it comes to dealing with a wide range of clientele across diverse business verticals.
Not only this with iCloud24x7’s dedicated and highly skilled staff you get the peace of mind that your business will be taken care of during the transition process and iCloud24x7 will make a proactive effort to eliminate any kind of roadblocks or contingencies that may arise during the process.
The ‘customer first’ ideology followed at iCloud24x7 is embedded to very core of the organization and the work done by iCloud24x7 over the past with their several clients is a testament to the fact.
iCLoud24x7 is a one stop shop for all kinds of IT support needs be it integration and implementation of Microsoft technologies or providing customized solutions for clients who are looking to customize their IT experience.
All in all it would suffice to say that iCloud24x7 and their abilities in implementing Microsoft technologies based solutions is one of the best options available in the IT sector for people looking to upgrade or automate or consolidate the IT infrastructure within their respective organizations.
Every client is concerned at some time or the other about the costs that are being incurred in the day to day running of their business by means of miscellaneous or non-productive departments wiz support functions that are not directly involved with the direct customer interactions but are essential parts of the organisation as a whole in the larger scheme of things. A cross organizational implementation of Unified Communications goes a long way in substantially putting a dent in any expenditure being incurred by virtue of such costs. iCloud24x7 gives you the freedom to focus freely on the more important business processes by partnering with your organization on the growth path.

No comments:

Post a Comment