There are
many definitions for unified communications. A basic definition would be
“communications integrated to optimize business processes,” but such
integration can take many forms, such as:
Users simply adjusting their habits, Manual integration as defined by procedures and training, Integration of communications into off-the-shelf tools such as Outlook, Notes, BlackBerry, Salesforce.com, And many others, or Purpose-specific integration into customized applications in specific operating departments or in vertical markets such as healthcare.
Users simply adjusting their habits, Manual integration as defined by procedures and training, Integration of communications into off-the-shelf tools such as Outlook, Notes, BlackBerry, Salesforce.com, And many others, or Purpose-specific integration into customized applications in specific operating departments or in vertical markets such as healthcare.
Unified
communications is an evolving set of technologies that automates and unifies
human and device communications in a common context and experience. It not only
optimizes business processes but also enhances human communications by reducing
latency, managing flows, and eliminating device and media dependencies.
Uses of unified communications
Emergencies
Perhaps
one of the most appropriate and socially justifiable uses for unified
communications is the one displayed by an emergency communication system. In an emergency, the ability to communicate
life-saving and damage-mitigating notifications and instructions is arguably
very important; and the integrated and wide-ranging scope of unified
communications would undoubtedly be a great benefit for emergency related
communications.
Every day and Non-Emergency
Unified
communications ability could also be very useful for non-emergency communications.
The ability to easily communicate seamlessly irrespective of the medium or the
component or even geographical limitations would arguably be a godsend for all
types of communication.
Now that
the basic information about Unified Communications is done with the next
logical question that arises is how to implement it.
There are
multiple vendors in the market offering a wide range of services related to
Unified Communications but one of the bets to make while hiring an IT vendor
for this will be to ensure that the respective vendor has industry specific
experience and has the capability to provide support for an extended period of
time as well.
Enter iCloud24x7 India Pvt.Ltd. which not only has the professional expertise but also the business acumen when it comes to dealing with a wide range of clientele across diverse business verticals.
Not only
this with iCloud24x7’s dedicated and highly skilled staff you get the peace of
mind that your business will be taken care of during the transition process and
iCloud24x7 will make a proactive effort to eliminate any kind of roadblocks or
contingencies that may arise during the process.
The
‘customer first’ ideology followed at iCloud24x7 is embedded to very core of
the organization and the work done by iCloud24x7 over the past with their
several clients is a testament to the fact.
iCLoud24x7
is a one stop shop for all kinds of IT support needs be it integration and
implementation of Microsoft technologies or providing customized solutions for
clients who are looking to customize their IT experience.
All in
all it would suffice to say that iCloud24x7 and their abilities in implementing
Microsoft technologies based solutions is one of the best options available in
the IT sector for people looking to upgrade or automate or consolidate the IT
infrastructure within their respective organizations.
Every
client is concerned at some time or the other about the costs that are being
incurred in the day to day running of their business by means of miscellaneous
or non-productive departments wiz support functions that are not directly involved
with the direct customer interactions but are essential parts of the
organisation as a whole in the larger scheme of things. A cross organizational
implementation of Unified Communications goes a long way in substantially
putting a dent in any expenditure being incurred by virtue of such costs.
iCloud24x7 gives you the freedom to focus freely on the more important business
processes by partnering with your organization on the growth path.